CONTRACT PARTNER
As a customer on shop.mic.is your contractual partner is:
Tónverkamiðstöð - Iceland Music Information Centre
hereafter referred to as IMIC
Austurstræti 5
101 Reykjavík
Iceland
Legal business name: Íslensk tónverkamiðstöð
Reg.no. 660169-2299
DISCLAIMER
IMIC cannot be held responsible for anything other than that required by Icelandic law.
DISPUTES
Eventual disputes between IMIC and a business client are sought to be settled amicably and hereafter according to the general regulations of Icelandic law.
SALES
Sheet music for 1-12 instruments is considered as sales material whereas material for 13 instruments or more is for hire.
Printed sheet music purchased on shop.mic.is is delivered by post unless specifically stated in the catalog text connected to the specific product.
Sheet music purchased on shop.mic.is as pdf is available for immediate download after purchase.
If you have a profile on our website, it is possible to place an order for materials directly from the webshop. Should you have any questions please contact our sales department through itm@mic.is.
HIRE
Material for 12 instruments or more is considered as hire. Parts for ensemble and orchestral works are not normally for sale, but are made available on a rental basis for planned performances. This means that the sheet music is sent to the client on the basis of specifically agreed upon terms and on the condition that the materials are returned once they have been used.
If you have a profile on shop.mic.is, it is possible to place an order for rental materials directly from the webshop. You can type in a number of key points about the work thereafter you will receive notification from our rental department, which will possibly request supplementary information. Once the case has been handled and the final rental price determined, payment will take place with a credit card via the webshop. Then the material will be sent on the date agreed upon.
Should you have any questions please contact us through itm@mic.is
PAYMENT
Payment can be made by credit card or via international bank transfer on the basis of a preceding special arrangement. If you wish to make use of the latter possibility please send an e-mail to our sales department itm@mic.is
The invoiced amount will be billed to your credit card at the time of invoicing. Card transactions are handled by Quickpay (www.quickpay.net), which is PCI-certified at the highest level. All card transactions take place via SSL-encryption and data entry takes place via so-called PSP-integration.
Prices
All prices are excluding general sales tax/VAT as we are exempt to charge VAT in Iceland.
Prices for rental materials are given as price per performance or recording.
Currency
Prices are in Icelandic króna (ISK). It is however possible to see the prices in Euros (EUR). Prices shown in EUR are meant as guidelines for your convenience and are not contractually binding.
Discount
Dealer discount
IMIC offers a general dealer discount of 34%. In order to obtain a dealer discount you should apply for it at IMIC with documents that prove your status as a dealer. A profile should also be created on shop.mic.is. If you wish to learn more or apply for a dealer discount please send an e-mail to itm@mic.is
Discount on rental materials
Amateur orchestras are entitled to a 40% discount on rental materials.
There can furthermore also be given a further discount for more than one performance within the same production as well as in connection with auditions etc.
When you place an order for rental materials on shop.mic.is, you will also be given the possibility of supplying us with the relevant information required for establishing the nature of an eventual discount.
Bulk discount
When ordering multiple copies of the same work the following discounts apply:
- the first 9 copies are full price
- the next 10 (10-19) are 25% off
- the next 20 (20-39) are 50% off.
- all additional copies (40+) are 75% off
If you have questions please contact us through email.
Customs charges
On delivery within the EU national customs authorities can require customs and sales tax on consignments. IMIC is not responsible for whether or not the national customs authorities require this amount. In certain cases the customs authorities charge the amount to the transporter who in turn collects it from the customer.
Credit Card Fee
A credit card fee is charged the amount, which depends on the various credit card suppliers. IMIC does not add any advance on these charges.
How does the transaction take place?
You can choose to shop at shop.mic.is as a one-time client without creating a profile. If you are a returning customer we advise you to create a profile since this will make future purchases in the webshop quicker.
You shop by choosing one or more items from the webshop and placing them in the shopping basket by clicking on the icon. Once you move to checkout you will receive a resumé of your order as well as a calculation of the shipping costs.
If you have created a client profile your personal data will appear. You can change your personal information if necessary or write a comment relevant to your order.
Once you have accepted the terms of trade you will be sent further to payment and can complete the transaction. The order confirmation can be printed from the screen. An invoice will be included with the goods when they are sent if you have ordered physical products.
There is no binding trade-agreement with IMIC until you have received a confirmation of your order.
Goods are sent within 8 workdays of the order being placed. Exceptions can arise with complicated orders, goods that need to be reprinted or with delays in production as a result of machine breakdowns, electricity cuts or other similar circumstances. In such cases you will be contacted directly by our sales department.
CANCELLATION
If you wish to cancel or annul an order that has already been placed please send us an email titled “cancellation”, with details about the time at which the order was placed as well as the order number. If you already have received an order confirmation by e-mail this can be replied to with the text “cancellation” in the title field. We will confirm your cancellation by email within a maximum of five workdays, on the proviso of illness, holidays and leave. In such cases we will confirm your cancellation as soon as possible.
Right of return
You have 14 days in which to revoke an order. If you wish to return sheet music on this basis it should be posted in the same state it was received and at your own cost. The invoice should be enclosed. If the returned goods fulfill the requirements stated above you will be reimbursed within 30 days for the postage costs.
For PDF downloads the right of return no longer applies as soon as the file(s) has been made available to download.
SPECIAL CONDITIONS FOR BUSINESS CLIENTS
The same conditions of sale apply as those for consumer clients though with the following modification:
There is no right of cancellation for business clients.
LACK OF CONFORMITY OR DAMAGED GOODS
Right to invoke lack of conformity
You have 24 months in which to invoke lack of conformity. If you receive sheet music differently from what you have ordered, or the goods are damaged, you should file a complaint as soon as possible. This can be done by sending an e-mail to itm@mic.is or showing up at our business address or returning the goods.
If we have sent you the wrong or damaged goods we will replace them with new copies or in the case they are sold out or unavailable on other grounds, we will refund the amount paid as well as eventual postage costs involved in returning the goods, though with a maximum of what amounts to the Icelandic postal service’s or your national postal carrier’s standard rates.
Damaged goods
If your goods are damaged on receiving them please contact us as soon as possible via e-mail. Please give your web order number (which can be found on your invoice). We will attempt to find the quickest possible solution for providing you with new sheet music.
COPYRIGHT
Systematic copying and distribution of sheet music, for both private and professional use, is forbidden in accordance with the law and international conventions on copyright.
Most works sold by IMIC are self-published by the composer; the copyright and publishing right of those works belong to the composer. Some works are published by IMIC, the copyright of those works belong to the composer and the publishing rights belong to IMIC.
Performing Rights Disclaimer
Attention is drawn to the fact that payment for purchase or hire of music through IMIC does not include payment to the composer for a public performance of the music. Please inform STEF, or their equivalent Performing Rights organization abroad, of public performances of this work. info@stef.is www.stef.is
PERSONAL DATA
Handling of your personal information
If you have created a profile on shop.mic.is, we will store certain aspects of your personal data.
By accepting the conditions of trade and delivery you accept at the same time IMIC’s policy on the use of personal data, which is as follows:
You can delete your profile at any point. Herewith all stored data will be automatically deleted.
The data we store is the following: your name, full address, e-mail, VAT number, EAN-number, as well as a record of the goods you previously bought. We store the data for a period of 7 years according to the requirements of the law on book keeping. Hereafter the data is deleted unless you in the interim have created a new order, in which case the storage is extended for a further 7 years.
Information entered on shop.mic.is is not passed on or sold to third parties.
If you have requested an electronic newsletter we will use the e-mail address you have provided for this purpose and you can opt out of receiving the newsletter any time.
As a registered client on shop.mic.is you have, in accordance with the law on personal data, the right to at any point object to the registration of personal data, including the right to request that it is deleted as well as be given insight into which data has been registered. Enquiries of this nature should be directed to our sales department, whereafter we will do our utmost to fulfill your request within 14 days.
Credit card information
Your credit card information is stored by QuickPay, if you have selected this possibility.
IP address
Each time you visit shop.mic.is, the IP address in use is registered. This is the address of the computer you are using. We register the IP address in order to ensure that we can at any time backtrack to the computer used should it become apparent that misuse or unlawful activities have taken place.
Data accountability
Accountability in relation to data registered on shop.mic.is held by:
Tónlistarmiðstöð
Iceland Music
Austurstræti 5
101 Reykjavík
Iceland